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Service Provider

Passport Application

Security Policy

Credit Card details entered by customer is on a secured website and CC details of the customer is transmitted over an SSL (Secure Sockets Layer) based channel. We don't store customer's credit/debit card details on our website.

Privacy Policy

Limiting Use, Disclosure and Retention
Personal information of the customer only be used for a specific purpose with the respect of the services we offered, otherwise consented or when it is permitted by law. Personal information of the customer kept by us for a limited period of time to fulfill the purpose for which we collected it or as may be required by law.

Safeguarding Customer Information

We take precautions to protect customer's information from any loss or illegal usage, access and disclosure. All the customer's information is secured by safeguards with regards to sensitivity level of the information of the customer. Please note: Credit/Debit card details are not stored by the company on any database or server. It will be process through SSL (Secure Sockets Layer) based channel.

Service Provider

Indian Passport Application Center excludes its liability in connection with any Passport Applications, including (without limitation) liability in or under contract, negligence, tort, statute or otherwise howsoever, and including (without limitation) liability for any default, negligence, delay or failure of Indian Passport Application Center in advising on, providing information on, handling or processing Passport applications, loss of or delay to passports and other documents, delays involving the Embassy of India or the Consulate General of India, and rejections of applications for any reason. And for the avoidance of doubt herewith: Incorrect Information

We accepts no responsibility in relation to the accuracy, completeness, usefulness or otherwise, of the contents. Users are advised to verify/check any information, and to obtain any appropriate professional advice before acting on the information provided in the Portal. In no event will the BLS will be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this Portal. All of the content and Information brought to you by the Ministry of External Affairs, Government of India.

Filling up the application form correctly and completely and truthfully mentioning all information that is pertinent and / or asked for, is the express responsibility of the Applicant.

Indian Passport Application Center can assume no Liability for Force Majeure (Event or occurrence which is outside control of the party concern).

Postal and Courier Service

Indian Passport Application Center have not liability for any loss or damage, delays to passport application caused by any third party postal or courier service, including transportation of Passport applications, passports or other documents between Indian Passport Application Center and the Embassy or a Consulate and when being returned by Indian Passport Application Center to be returned to the applicant.

No Liability for Assessment of Passport Applications

Indian Passport Application Center do not have any authority or liability in the process of assessment of Passport applications, or any role in grant or refusal of passport or take any part in the application decision process under any circumstances, or regarding any delay by the High Commission of India or the CGI in assessment.

No Liability for Wasted Costs and Expenses

Indian Passport Application Center is not responsible to any Passport applicant or any other person relying on or benefiting from any passport application, for any commitment, cost or expenditure incurred in reliance on or anticipation of receiving an Indian Passport, whether within a particular timescale or at all, including but not limited to air travel, hotel, and other travel and accommodation arrangements, and any other arrangements made. All the arrangements made by the Passport Applicant for any purpose are at their own sole risk.

General Exclusion of Loss and Damage

Indian Passport Application Center is not responsible for any direct/indirect, natural/unnatural damages occurred due to delay, misplacement, loss or damage of application, passports and other documents or any other cause.

General Obligation

Indian Passport Application Center follows all the procedures prescribed by the Embassy of India and Consulate General of India from time to time regarding process of all passport applications. Each application form is check to make it error less by Indian Passport Application Center, but it does not guarantee detection of any or all errors within the information of the customer provided in the form, it is sole responsibility of the passport applicant. So, they are requested to provided valid and accurate information information while filling the passport application form to avoid hassles and refusal/rejection of the passport.

Applicant's Responsibility

Passport Applicant is advised to fill the passport application form truthfully, completely, correct and provide valid & accurate information and documentation.

Processing Times

Processing times for passport totally depends on the information and experience of the Embassy of India and Consulate General of India. Additional checks of the information is done by competent authority and procedures & timings of the Embassy of India, over which Indian Passport Application Centre have no control.

Advertising Material

Advertising Material is given along with the passport or other documents when given back to the passport applicant. If passport applicant does not want to have such Advertising Material, they must notify Indian Passport Application Center before submission of the passport application. Advertising Material is promote by Indian Passport Application Center and does not have the endorsement of the Indian Government.

Changes to Procedures and Fees

Indian Passport Application Center has no authority, command, or any role regarding the fee structure and procedures for processing of Passports and related services. Embassy of India and Consulate General of India has complete right to change passport procedures and fees structure. Indian Passport Application Center has not responsibility with respect of procedures and fees of passport. Fee and structure for processing of passport can be changed without any prior notice to the applicant.

Refund Policy

- Refund of Passport Application Fee
- Fee once paid for passport application is not refundable.

Loss or damage to passports and other travel documents

If applicant's passport and documents has been lost on the part of Indian Passport Application Center, the Indian Passport Application Center will pay the required amount of the fees charged by the government of applicant's home country for Loss or damage to passports and other travel documents.


Applicant's are requested not to make any bookings or purchase of tickets or any travel arrangements before the grant of the passport. Fee once paid for passport application is 100 percent non-refundable under any circumstances. Applicants are requested to fill the passport application form correct and accurately.